Understanding your bill
Your water bill contains information about your water use and charges. All transactions completed after the last billing date will be reflected. Transactions completed before your current bill date will be reflected on your current bill. Transactions completed after the billing date shown will be reflected on your next month bill.
On this bill the customer has a previous balance of $26.66. The new charges on this bill for water consumption are $17.23, therefore the outstanding amount on this bill is $43.89.
Read Your Own Meter
In today's busy world it is not always possible to be at home when the Meter Reader calls to get a reading. You may have to lock your yard or maybe your dog doesn't like strangers. To avoid having your bill estimated, paying the wrong amounts or maybe getting a nasty suprise on your bill later in the year. There are two ways to read your own meter you can send us your reading by texting your meter number followed by a comma and the reading to 297 or you can fill in our online form to calculate your bill
To read your own meter for SMS follow these steps:
- Locate your meter - it is usually located near the front of your property.
- When reading the meter record all the digits inclusive of the last digit to the right that rotates consistently as water passes through the meter. The recorded number should not exceed seven digits.
- Send "Meter Number, Reading" to 297
Where to find your meter number
Finding your meter number and reading will depend on the type of meter you have, below are examples of common water meters we have
Elster
These meters are "all in one" units, the meter number is shown here in white with the reading being directly below.
Badger
The meter number is shown here on the metal casing, the reading is on the meter face.
Neptune
Similarly with Badger you will find the meter number on the casing, lift the cover to view the meter face and reading. In this example the meter number is behind the cover when lifted.
Fees & Charges
-
Water Connection Fee
Residential
Commercial
Essential Services
Government
Others
$85.00
$85.00
$85.00
$85.00
$85.00
-
Water Connection Fee
(San Pedro)
Residential
Commercial
Essential Services
Government
Others
$127.50
$637.50
$637.50
$637.50
$637.50
-
Water Connection Fee
(Caye Caulker)
Residential
Commercial
Essential Services
Government
Others
$100.00
$300.00
$300.00
$300.00
$300.00
-
Sewer Connection Fee
(Belize City & Belmopan)
Residential
Commercial
Essential Services
Government
Others
$100.00
Variable
Variable
Variable
Variable
-
Sewer Connection Fee
(San Pedro)
Residential
Commercial
Essential Services
Government
Others
$150.00
Variable
Variable
Variable
Variable
-
Security Deposit
Residential
Commercial
Essential Services
Government
Others
$50.00
$200.00
$200.00
$200.00
$200.00
-
Security Deposit
(San Pedro)
Residential
Commercial
Essential Services
Government
Others
$50.00
$300.00
$300.00
$300.00
$300.00
-
Security Deposit
(Caye Caulker)
Residential
Commercial
Essential Services
Government
Others
$50.00
$250.00
$250.00
$250.00
$250.00
Water and Sewer Tariffs
Approved by the Public Utilities Commission For Full Tariff period of April 1, 2015 to march 31, 2020. $/1000 US Gallons.
-
Water Only
Mainland
Consumption Blocks:
0 - 1000
1001 - 2000
2001 - 3000
3001 - 4000
4001 - 5000
5001 - 6000
6001 - 7000
7001 - 8000
> 8000
Minimum Bill for Consumption less than 1000 US gallons
$8.72
$13.95
$15.12
$15.69
$16.27
$17.44
$18.60
$19.17
$19.76
$8.72
-
Water & Sewer
Belize City, Belmopan
Consumption Blocks:
0 - 1000
1001 - 2000
2001 - 3000
3001 - 4000
4001 - 5000
5001 - 6000
6001 - 7000
7001 - 8000
> 8000
Minimum Bill for Consumption less than 1000 US gallons
$10.47
$18.02
$19.76
$20.92
$22.09
$23.25
$23.82
$24.41
$24.99
$10.47
-
Water & Sewer
San Pedro
Consumption Blocks:
0 - 1000
1001 - 2000
2001 - 3000
3001 - 4000
4001 - 5000
5001 - 6000
6001 - 7000
7001 - 8000
> 8000
Minimum Bill for Consumption less than 1000 US gallons
$25.57
$30.22
$32.54
$34.87
$37.19
$44.17
$52.31
$58.11
$63.93
$25.57
-
Water Only
Caye Caulker
Consumption Blocks:
0 - 1000
1001 - 2000
2001 - 3000
3001 - 4000
4001 - 5000
5001 - 6000
6001 - 7000
7001 - 8000
> 8000
Minimum Bill for Consumption less than 1000 US gallons
$23.46
$26.98
$29.61
$32.50
$35.67
$39.14
$42.96
$47.15
$51.75
$23.46
